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Terms & Conditions

Welcome to Lofty Jewels! We are a fashion jewelry brand committed to providing our customers with high-quality products. By accessing or using the website, mobile application, or any related services (collectively referred to as "Services") provided by Lofty Jewels, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our Services.

1. Acceptance of Terms

By using our Services, you agree to comply with these Terms and Conditions and any applicable laws and regulations. If you do not agree with any part of these Terms, please refrain from using our Services.

2. Eligibility

You must be at least 18 years of age to use our Services. By agreeing to these Terms, you represent and warrant that you are at least 18 years old or possess legal parental or guardian consent to use our Services.

3. Account Registration

To place an order or use certain features of our Services, you may be required to create an account with Lofty Jewels. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password.

4. Product Information

We strive to provide accurate and up-to-date product descriptions, prices, and images. However, Lofty Jewels does not guarantee that all product descriptions, prices, or images are complete, accurate, or error-free. Prices and availability are subject to change without notice.

5. Order Processing and Payment

Orders placed through Lofty Jewels are subject to acceptance by us. Once you place an order, you will receive a confirmation email with your order details. Orders will be processed after successful payment through the available payment methods (e.g., credit card, debit card, UPI, net banking). Lofty Jewels reserves the right to refuse or cancel any order at its discretion.

6. Pricing and Taxes

All prices on the website are listed in Indian Rupees (INR). Taxes, shipping fees, or other charges, where applicable, will be added to the total order price. The applicable Goods and Services Tax (GST) or other taxes will be included in the final invoice.

10. Intellectual Property

All content on the Lofty Jewels website, including text, images, logos, trademarks, and designs, are the property of Lofty Jewels and are protected by copyright, trademark, and other intellectual property laws. You may not use any of our intellectual property without express written permission.

11. User Conduct

You agree not to use the Services for any unlawful or prohibited activity. You agree not to:

  • Violate any applicable local, national, or international law.

  • Interfere with or disrupt the operation of our Services.

  • Use the Services to transmit harmful or offensive content, including viruses or malware.

12. Privacy Policy

Your use of Lofty Jewels is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your personal data in accordance with the Privacy Policy.

13. Disclaimer of Warranties

Lofty Jewels provides its Services on an "as is" and "as available" basis. We make no representations or warranties regarding the accuracy, reliability, or availability of our Services. We do not guarantee that our website or Services will be free from errors, interruptions, or viruses.

14. Limitation of Liability

To the fullest extent permitted by law, Lofty Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services, including, but not limited to, loss of profits, data, or business opportunities.

15. Indemnification

You agree to indemnify and hold Lofty Jewels harmless from any claims, damages, liabilities, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

16. Amendments

Lofty Jewels reserves the right to modify, amend, or update these Terms at any time. Changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically for any updates.

17. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be resolved in the courts located in [Kolkata, WB], India.

18. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Privacy Policy

At Lofty Jewels, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or make purchases from Lofty Jewels.

By accessing or using our website and services, you agree to the collection and use of your personal data as described in this Privacy Policy.

1. Information We Collect

When you visit our website or interact with our services, we collect the following types of information:

  • Personal Information: This includes information that you provide to us during account creation, order placement, or customer support interactions, such as your name, email address, phone number, shipping address, and payment details.

  • Non-Personal Information: This includes data that does not identify you personally but helps us improve our website and services, such as browser type, device information, IP address, and browsing activity on our site.

  • Sensitive Personal Information: We may collect sensitive information such as payment details (credit card numbers, UPI information) through secure payment gateways. We do not store sensitive personal data, and all payment information is processed by trusted third-party payment providers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process and deliver your orders, handle payments, and provide customer support.

  • To Improve Our Services: We may use your data to improve our website, product offerings, and customer experience by analyzing usage patterns and feedback.

  • To Communicate with You: We use your contact information to send you order updates, promotional offers, newsletters, and other communications related to Lofty Jewels. You may opt out of marketing communications at any time.

  • To Ensure Security: We use the information to detect and prevent fraud, unauthorized access, or other illegal activities on our platform.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and track your interactions with our site. Cookies help us:

  • Remember your preferences and settings.

  • Track your browsing behavior to provide you with relevant product recommendations and ads.

You can manage your cookie preferences in your browser settings. However, please note that disabling cookies may affect the functionality of our website.

4. Data Security

At Lofty Jewels, we implement reasonable security measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include encryption, firewalls, and secure payment processing systems. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

5. Third-Party Services

We may share your information with trusted third-party service providers who help us process payments, deliver products, or manage marketing campaigns. These third parties are obligated to keep your data confidential and secure. We do not share, sell, or rent your personal information to third parties for their marketing purposes without your consent.

We may also use external services such as social media platforms, analytics tools, and advertising services, which may collect non-personally identifiable information about your usage of our website.

6. Your Rights and Choices

Under Indian law, you have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request to correct any inaccurate or incomplete personal data.

  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations.

  • Opt-Out: You can opt out of receiving promotional emails and offers from us at any time by following the unsubscribe link in the emails or contacting us directly.

To exercise any of these rights, please contact us at [loftyjewels@outlook.com].

7. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

Consent to Terms

By using our website and services, you consent to the collection and use of your information in accordance with this Privacy Policy.

Payment Methods

Payment Methods

- Credit / Debit Cards
- UPI

- Net Banking

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